Terms of Use

These Terms of Use ("Terms") are an agreement between you and Peptide Clients, LLC ("HarvestRelay", "we", "us") governing your use of the HarvestRelay platform, including harvestrelay.com and the HarvestRelay iOS and iPadOS apps (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes the organization.

The Service is a business tool intended for licensed cultivation operations and their personnel. You must be at least 18 years old and legally able to enter into contracts to use the Service. You are responsible for ensuring that your operation holds all licenses required by the jurisdictions in which you operate.

HarvestRelay is an operational recordkeeping and compliance-preparation platform. It helps your team organize farms, grow spaces, plants, harvests, inventory, and the entries your personnel make into official systems.

HarvestRelay is not Metrc, is not affiliated with or endorsed by Metrc or any regulatory agency, does not connect to Metrc or any government track-and-trace system, and does not submit data on your behalf. The Service does not replace any legally required track-and-trace system, and nothing in the Service constitutes legal, regulatory, or compliance advice. You are solely responsible for your compliance with all applicable laws and for the accuracy of every entry your personnel make into official systems.

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Organization administrators control roles and permissions for their members. Notify us promptly at support@harvestrelay.com if you suspect unauthorized access. We may suspend accounts that pose a security risk to the Service or other customers.

As between you and us, your organization owns the operational records it enters into the Service. You grant us a limited license to host, process, back up, and display that data solely to provide and improve the Service.

Audit history is append-only by design: records of who did what and when are retained to preserve the integrity of your organization's compliance records. Our collection and use of personal information is described in our Privacy Policy.

You agree not to:

• use the Service in connection with any unlicensed or unlawful activity;
• use the Service to sell, advertise, or facilitate the sale of cannabis or any controlled substance to consumers;
• attempt to gain unauthorized access to the Service, other customers' data, or our infrastructure;
• interfere with or disrupt the Service, including by circumventing rate limits or access controls;
• reverse engineer, copy, or resell the Service except as permitted by law; or
• submit knowingly false records intended to deceive a regulator.

Access to the Service is provided under the plan agreed with your organization. Where fees apply, they are billed as described at the time of purchase and are non-refundable except where required by law. We may change pricing with reasonable advance notice; changes take effect at your next renewal.

The Service, including its software, design, and branding, is owned by Peptide Clients, LLC and its licensors and is protected by intellectual-property laws. These Terms do not grant you any rights in the Service except the limited right to use it as described here. Feedback you provide may be used to improve the Service without obligation to you.

The Service relies on third-party infrastructure (such as hosting, database, and mapping providers) and may display content from those providers, including Apple Maps. Your use of the iOS app is also subject to Apple's standard Licensed Application End User License Agreement and the App Store terms.

You may stop using the Service at any time. We may suspend or terminate access for material breach of these Terms, for unlawful use, or where required by law. Upon termination, your organization may request an export of its data within 30 days, after which we may delete it, subject to backup cycles and any retention obligations.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT IT WILL SATISFY ANY REGULATORY REQUIREMENT APPLICABLE TO YOUR OPERATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEPTIDE CLIENTS, LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR REGULATORY PENALTIES, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE DURING THAT PERIOD (OR $100 IF YOU PAID NOTHING). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

You will defend and indemnify Peptide Clients, LLC against claims arising from your operation's activities, your data, your breach of these Terms, or your violation of law, except to the extent caused by our own breach of these Terms.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in California, and each party consents to their jurisdiction.

We may update these Terms from time to time. If we make material changes, we will post the updated Terms here and update the date below, and where appropriate notify your organization. Continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms? Email support@harvestrelay.com.